Shipping and Returns

Orders are generally shipped within one day after your order is processed and they normally take an additional 3 – 5 business days to arrive at most addresses within Canada and USA.

Orders are processed Mon-Fri during normal business hours.

Return policy: Our products are guaranteed to be of good craftsmanship and free of defect. If you are unhappy with your purchase for another reason you may return goods within 15 days of purchase for refund less outgoing and returning shipping charges, and 15% restocking fee. Consumable items such as grinding wheels can not be returned if used, unless covered under warranty. Equipment must be returned in like new condition.

Made in Canada
Our Tradesman and CUTTERMASTER Professional Grinders are made in Canada and will ship withing Canada, United States and Mexico without duties. Below is a list of HTS numbers for reference.

All Tool Grinders including Tradesman HTS#
Tool Grinders greater than $3,025 USD 8460.39.0050
Tool Grinders less than $3,025 USD 8460.39.0020
Any sanding machine 8465.93.00.00
Filter Fan 8414.51.9090
Tool Grinder Accessories
Steel Cabinet 9403.20.0050
DC Motor 8501.31.40 00
Digital Read Out 9031.49.4000
Other measuring device
Dial Indicator 9017.30.8000
Wheels
Plated grinding wheels 6804.21.0020
Resin grinding wheels 6804.22.4000
Other
Plastic washer 3926.90.4500
Metal screw diameter greater than 6mm 7318.14.5080
Metal screw diameter less than 6mm 7318.14,1060
Polymer Tape 3920.20.0050
LED Lights 8512.10.2000